Work Styles Questionnaire

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Summary of Test Review

General description of Test


Test Review Summary

Test Name:Work Styles Questionnaire
Author of Original Test: D. Hawkey & T. Borkowski
Local test distributor / publisher:SHL Group Ltd
Date of Current Review:2003
Date of Publication of Current Review / Edition:02 Mar 2006
Type of Test:Personality - Trait
Main Area of Use:Work and Occupational
Constructs Measured:Relationships with people; Thinking Style; Feelings; Energies;
Administration Mode:Supervised Group administration
Response Mode:Paper and pencil
General Description of Test:

The Work Styles Questionnaire (WSQ) is an individual, self-report questionnaire, which is occupationally oriented and which measures personality. It is aimed at selection and development for production and manufacturing employees (manual and operative staff) and is based around job analyses of production and manufacturing roles in a variety of different organisations and industry sectors.


The WSQ is one of a suite of assessment instruments published and distributed by SHL. The 1999 edition is a substantial revision to the first version of the WSQ, which was published in 1988. The design of the instrument is based on a work styles competency framework developed by SHL. The new WSQ has a similar structure to the original but with a redefinition of some scales, a collapsing together of overlapping scales, and two new scales. The current version reflects, more distinctly, particular features of the manufacturing and production sector. The items of the scales clearly reflect these aims. The aim of the WSQ is to assess the behaviours associated with successful job performance in manufacturing and production environments. It assesses personality, or behavioural style or preferences, in five main areas: Relationships with People; Thinking Style; Feelings; Energies; and Compliance. Users familiar with SHL’s Occupational Personality Questionnaire (OPQ) will recognise this structure and, like the OPQ, the WSQ can be used for both selection and development purposes. Within each of the five areas are a number of scales. These are shown below:


Relationships with People


Assertive - the extent to which individuals enjoy influencing, directing and convincing others.

Socially Confident - the extent to which individuals see themselves as talkative, lively and self-assured an individual is in company.

Team Orientated - an individual’s preference for working in a team or group compared with working alone.

Considerate - the extent to which an individual is concerned about the welfare, problems or circumstances of others.


Thinking Style


Practical – the extent to which individuals enjoy using their hands, in mending, repairing or constructing things, for example.

Innovative - how imaginative, novel or creative an individual feels he or she is.

Adaptable - the extent to which an individual is open to new approaches, and enjoys or welcomes change.

Forward Thinking - the extent to which individuals see themselves as forward thinking, structured, anticipating and concerned about planning ahead.

Detail Conscious - how tidy, precise and thorough individuals are in relation to their work and surroundings.


Feeling and Emotions


Resilient - the degree to which an individual is calm, unworried, and not easily hurt or upset by criticism.

Emotionally - the extent to which an individual is open or restrained in the Controlled expression of emotions or feelings.

Optimistic - how cheerful and positive people perceive themselves to be.




Active - the scale is concerned with an individual’s energy and stamina and their preference for high levels of activity.

Competitive - the extent to which an individual enjoys winning, beating others and getting the better of people.

Decisive - the extent to which individuals make quick decisions or reach rapid conclusions about various situations or problems.




Dependable - the extent to which individuals describe themselves as hard working, conscientious and reliable, and how respectful of authority.

Social Desirability - the extent to which individuals have been concerned to present a positive self-image to others.



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